Bet Mart believes gaming should be a source of entertainment — not stress. That's why we're committed to providing every player with a safe, healthy, and responsible gaming environment. Learn how to keep yourself protected on this page.
Gambling can be addictive. Bet Mart is intended solely for entertainment purposes and is only for individuals aged 18 and above. If you feel gaming is affecting your life, please use the support resources below or contact our support team.
Responsible gaming means keeping gaming a healthy part of your entertainment — where it doesn't negatively affect your daily life, relationships, or finances. At Bet Mart, responsible gaming means you play with awareness, know your limits, and enjoy gaming as a source of fun.
Bet Mart believes responsible gaming is a shared commitment — between us and you. We put safeguards in place at the platform level; you make informed decisions at a personal level. Together, we can build a safer gaming culture.
Remember — gaming should never be seen as a source of income. All games on Bet Mart are for entertainment only. Chasing losses in hopes of winning back money is a dangerous habit that should be avoided.
Golden Rule: Only play with money you can afford to lose without it affecting your daily life.
People often don't realize when recreational gaming has become a problem. Watch out for these warning signs:
If two or more of the above signs apply to you, please reach out to Bet Mart's support team or seek professional help.
Ask yourself honestly — if most of the following questions are answered with "Yes", consider seeking professional help:
Do you sometimes bet more than your budget allows and feel regret afterwards?
After a loss, do you spend more time or money trying to win it back?
Have your family or loved ones ever expressed concern about your gaming habits?
Is gaming having a negative impact on your career, studies, or family relationships?
Have you ever gamed secretly or told lies to cover it up?
Have you ever gambled using borrowed money or funds meant for household expenses?
When you stop gaming, do you feel restless, irritable, or anxious?
This is a preliminary self-assessment tool only — it is not a substitute for professional diagnosis. Please consult a specialist if you have any concerns.
Bet Mart gives every player full control over their gaming experience. Our platform offers a range of powerful protection tools you can use at any time:
| Tools | Description | Time to Take Effect | Status |
|---|---|---|---|
| Deposit Limit | Set Daily/Weekly/Monthly Deposit Limits | Instant | Active |
| Betting Limits | Maximum bet amount within a set time period | Instant | Active |
| Loss Limit | Set a maximum loss limit for a given period | Instant | Active |
| Session Timeout | Set a maximum duration for each gaming session | Instant | Optional |
| Taking a Break | Break for 24 hours up to 6 weeks | Instant | Optional (recommended) |
| Self-Exclusion | Account closure from 6 months up to permanent | Within 24 hours | Optional (recommended) |
To use these tools, go to your account settings or contact our customer support. Decreasing a limit takes effect immediately; increasing a limit requires a 72-hour waiting period.
The most effective way to game responsibly is to set your limits in advance. Follow the steps below to set limits on Bet Mart:
Log in to your Bet Mart account and click the profile icon in the top right corner.
Go to the "Responsible Gaming" section from the menu.
Choose from a deposit limit, bet limit, loss limit, or session time limit.
Set limits on a daily, weekly, or monthly basis — whichever works for you.
Confirm the change — reductions take effect immediately.
Once a limit is reduced, it cannot be increased for 72 hours. This protects you from over-spending in a moment of impulse.
If you feel gaming is having a negative impact on your life and you can't stop on your own, self-exclusion is a powerful step. It lets you block access to Bet Mart for a set period or permanently.
To activate self-exclusion, contact customer support or go to your account settings. Once activated, it cannot be cancelled before the period ends.
A key part of responsible gaming at Bet Mart is keeping minors completely away from our platform. We do not allow anyone under the age of 18 to use our services under any circumstances.
If you have children or teenagers at home, take the following steps:
If you know of a minor using Bet Mart, please report it immediately to [email protected]. We will act swiftly.
You don't have to face a gaming problem alone. As part of our responsible gaming commitment, Bet Mart is always ready to point you toward the right support.
Remember — seeking help is not a sign of weakness; it takes courage and self-awareness. The Bet Mart responsible gaming team is always here for you.
We commit that Bet Mart will always put player wellbeing and safety before profit. Responsible gaming is at the core of our business model — because we believe happy, healthy players are our greatest long-term asset.
Get Started SafelyMultiple layers of protection including deposit limits, bet limits, and session time limits — keeping your gaming fully in your control.
Our AI-powered system monitors for unusual gaming patterns around the clock and sends alerts whenever necessary.
A strict KYC process verifies the age and identity of every user. We have a zero-tolerance policy for minors.
View real-time session time and spending information on screen while you play. Stay informed at every moment.
Our support team is trained in responsible gaming and available 24/7. Support is available in Bengali.
View a detailed report of your monthly gaming spend and make informed decisions by understanding your own patterns.
Join Bet Mart and enjoy your favorite games backed by world-class responsible gaming protections.